At The Watch Boutique Sri Lanka, we are dedicated in enhancing your experience with every luxury timepiece and accessory you purchase
These Terms will be applied fully and affect to your use of the website in order to ensure that you receive a comprehensive experience. By ticking yes on the Terms & Conditions, you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website’s Standard Terms and Conditions.
Return standards and conditions
Exchanges/returns are eligible within 14 days after receiving the package.
Products are eligible for return and exchange only if they are unused, undamaged, and in the original condition.
We reserve the right to adjust returns if original items are not received in new condition
If the desired exchange product is out of stock, a refund will be issued within 21 working days.
At this moment we do not bear the cost of returning the item, This will have to be paid by you.
However, If you are not happy with the product, you could always return it for a refund. Change of mind will not be a condition for a refund.
How Do I get my Order Exchanged?
- Make sure the Return standards and conditions mentioned above are met
- If the desired exchange item is out of stock, it will be considered as a Return.
I want to return my Order
If you are unhappy with your product and want to return it back, (Option only available for domestic orders)
1) You could Drop it off at our Showroom, No 66, Kynsey Road, Colombo 8. and request for a refund
2) However if that’s not convenient for you,
You could also Courier the package back to us, (No 66, Kynsey Road, Colombo 8)
Please do attach a slip with your
1)order number,
2) Names of Returning items as per invoice
3) Contact number
4) Reason for Return
This will help us identify your order.
Upon receiving your item, Our team will inspect your package and proceed to issue the refund for you provided that all return conditions are met.
Missing item from your order / Received a damaged item
In the highly Unlikely event of an item missing from your order or you’ve received an item with a Defect, We will ensure a seamless hassle free process to get your order right.
Simply write an Email to us on hello@thewatchboutiquesl.com
with the order number and the missing item.
Kindly do allow us 10-14 working days to arrange this for you.
Your Content
In these Website Standard Terms and Conditions, “Your Content” shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant Goya WordPress Theme a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.
Your Content must be your own and must not be invading any third-party’s rights. Goya WordPress Theme reserves the right to remove any of Your Content from this Website at any time without notice.